Fulfillment Standards

Shipping & Delivery Policy

At Ashford & Vale, every order is treated as a bespoke garment delivery. We ensure discreet, protective packaging and tracked transit across the United States.

1. Order Processing Timeline

All orders undergo a thorough quality check and are dispatched from our fulfillment operations managed by EasyRoute Commerce LLC within 1 to 2 business days (excluding weekends and federal US holidays).

2. Shipping Rates & Transit Times (USA)

Service Level	Estimated Transit Time	Cost
Standard Insured Delivery	3 – 5 Business Days	FREE on orders $75+ ($6.95 flat rate below $75)
Express Priority Delivery	2 Business Days (Guaranteed)	$14.95

*Carriers utilized include USPS Priority Mail, UPS Ground/Air, and FedEx.

3. Real-Time Tracking

Upon shipment, a confirmation email containing your official carrier tracking number and an encrypted delivery tracker link will be automatically dispatched. You can monitor your delivery progression from dispatch to your doorstep.

4. Address Accuracy & Modifications

Please ensure your delivery address is accurate at checkout. If an error is detected, notify our concierge immediately at support@ashfordvale.com within 2 hours of placing your order.